Returns & Exchanges
At RocketsShop, we want you to be fully satisfied with your athletic gear, which is why we offer a 30-day return policy on all unworn items with original tags. Whether the fit isn't right or you've changed your mind, we make the process fast and easy so you can get back to your game.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the sports gear you wish to return.
Print Your Label
Download and print the prepaid shipping label provided at the end of the request process and attach it securely to your package.
Pack and Ship
Place the items in their original packaging and drop the parcel off at any authorized carrier location or scheduled pickup point.
Receive Your Refund
Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing