Frequently Asked Questions
Everything you need to know about your RocketsShop gear and orders.
How long does shipping take for my sports equipment?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for athletes who need their gear ready for the next game.
What is your return policy on worn athletic apparel?
We accept returns within 30 days of purchase. Items must be in original condition with tags attached. For hygiene reasons, base layers and swimwear cannot be returned once opened.
How do I know which size to order?
Each product page features a detailed 'Pro-Fit' size guide. We recommend measuring your chest, waist, and inseam to match our specific brand dimensions for peak performance.
Do you offer bulk discounts for sports teams?
Yes! RocketsShop provides custom quotes and bulk pricing for schools, clubs, and professional teams ordering 15 or more units of the same item.
Are your sneakers and equipment covered by a warranty?
All our high-performance gear comes with a 6-month manufacturer warranty against defects. This does not cover standard wear and tear from regular athletic use.
Which payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Affirm for larger equipment purchases.